Getting Your Bond Money Back in The Rental Market

Bond money back: a bond payment amounts to 4 weeks of rent, paid to the landlord, agent or homeowner. They do it before moving into your new home and after signing your tenancy agreement, payable by all tenants. The bond provides security to both the tenants and the owner in case any repairs are needed at the end of the agreement. While getting your rental bond back is important and to do so, your house must be left in the best condition possible.

By the final date of your rental term, your property must be fully intact, perfectly clean, and all repairs must be completed. Essentially, the house needs to be set back to how it was when you moved in. Of course the landlord or the real estate company inspects the property after the lease ends. Because they want to find it in a good condition, ready for the next tenants to move in.

How do I get my full bond back?

After a tenancy, the tenant is responsible for leaving the house in a condition. Usually they expect it to be as close as possible to when they moved in. In addition, any damage caused by intentional actions or negligence is the responsibility of the tenant to repair. If you want to get your rental bond back, your exit condition report must be clear of any discrepancies or marks against your claim. On top of that you must complete wear and tear cleaning, a deep clean of all areas of the house. Again, carpet steam cleaning and pest control are there if you have pets.

Because everyone is different, Each landlord, agent or property manager may have different expectations. Often a simple stain or dirty corner causes trouble. Even small chips and scratches on the floors or walls are enough to stop you from receiving the bond money in full. Therefore you have to pay close attention when doing your bond clean to receive your bond money in full. If you don’t receive your bond back, it will disadvantage you more than just financially. Because a potential mark against your tenancy applications is not good. Consequently, visible to your future landlord, agent or tenants union it will make it difficult to secure a home to rent in the future.

According to the NSW Residential Tenancies Act, to get your bond back, you must:

  • Remove all possessions from the property
  • Leave the property in as close condition as possible to when you moved in (aside from fair wear and tear)
  • Remove all rubbish, leaving the property in a reasonably clean condition
  • Return the keys to your real estate agent or landlord
  • You must pay all rents up to date

When signing your lease agreement, you are agreeing to care for the premises. Of course this is until the completion of your lease. At the end a complete bond clean is an essential service you need.

For further information about the Residential Tenancies Act, visit their page here.

What is ‘fair wear and tear’?

Fair wear and tear refers to causing potential damage by the normal use of things. This can include furniture and doors or from people and animals that have an impact on the carpet. Also the flooring or walls can contribute. In general, term fair tear, in particular, is effects caused by the elements, such as the sunlight damaging the curtains or the paint. Fair wear can include walking, the rolling of a chair. Sometimes, the dents left from furniture staying in one place for a long period of time can also come in.

It’s important to document the existing wear and tear at the start of your tenancy. Because it helps to do a thorough inspection of the premises before moving in.

How clean does the property need to be to get the bond back?

As well as repairing any damage to the property, tenants are responsible for making sure the premises are spotlessly clean. This includes aspects that you may not have considered during your tenancy.  For example, dusting the fan blades and deep cleaning the blinds and window tresses can all be in the list. Often, the premises will require certain products or tools to complete a thorough clean.  If you are not familiar with a bond clean, it’s best to seek professional advice to make sure you can get your bond back in full.

We can take the stress out of your bond clean and get your rental bond back every time

At the end of the tenancy, there is so much to consider that a full bond clean can seem like an impossible task. Your impending landlords’ inspection can be a stressful component to any tenant. Hiring professionals such as Clean Australia to get the job done is a good idea to alleviate the stress from you and ensure your landlord, agent or homeowner is impressed and satisfied with your exit.

We know every nook and cranny that your real estate agent or landlord will inspect while completing your end of the lease condition report, and we understand the intricacies and attention to detail that is required to take your exit clean to the level your landlord, agent or homeowner will expect.

We have all necessary information to complete a perfect bond clean. That’s why we are on the same page as your real estate every time. Because we know exactly what they expect and require from you after f your tenancy agreement.

How long will it take to get the bond money back?

Once you’ve submitted your bond claim, the money should be in your bank account within 10 – 14 working days. But it can often appear even earlier than 7 days. If you are sharing with a co-tenant, their share of the bond will appear in their account. Usually the bond refund amounts to 4 weeks rent. Often time the owner holds to cover any potential damage or issues that arise at the end of your tenancy, therefore, it’s integral that you do everything you can to amend any troubled areas and ensure the home is spotlessly clean.

You can receive your bond refund through Rental Bonds Online (RBO) by submitting your claim through RBO. This can be submitted once your landlord, agent or property manager has inspected the premises and agreed that you can submit your lodgement form for review. Once submitted, your landlord or agent will receive a notice of claim and all tenants should receive their bond in a few working days.

Once you’ve submitted your claim, the agent has 14 days to contest with the NSW Civil and Administrative Tribunal after receiving their notice of claim if they’re unsatisfied with the outcome of your clean or repairs. If you’ve been evicted, you can still apply through RBO for your bond refund, and the same processes apply.

You can contact the Tenants Union NSW with any concerns, for advice or for more information about the process to get your entire bond back if your landlord, agent or homeowner contest your claim.

You can apply for your Rental Bonds Online (RBO) account or find more information here.

Clean Australia Service – the Best Bond Cleaners in Sydney

We are experts in bond cleaning and know what it takes to get your house, unit or apartment up to scratch, so you don’t lose a cent from your bond. We guarantee the best prices with high-quality work that your landlord, agent or homeowner will love, serving you well for the rest of your rental lifespan.

If you need a bond clean completed in a specific timeframe or with short notice, we can work with you to get the job done. We have a team of professionals all across Greater Sydney who are experts in your type of housing, and we have what it takes to get your modern fixtures shining and your fireplaces dust-free, to take your property from reasonably clean to exceptionally clean.

Also we have a reputation to much the agent and landlord dream, making the process easy for all involved. We keep the NSW Civil and Administrative Tribunal, Tenants Union and NSW Fair Trading Associations at bay with our thorough checks, depth of information on the requirements of your tenancy agreement, and our advice for repairs you can do to get your property looking perfect.

You will get your bond refunds back every time with Clean Australia Service NSW.

Contact us today to start the process to a perfect bond clean and complete bond refund

For more information or advice, please use our email address support@cleanaustraliaservice.com.au or the free quote portal on our page.

December 24, 2019
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